NUNA Product Registration
Activate your warranty by registering your product within 10 days of purchase.
Viable for products bought on authorized retailers only.
Registering your NUNA will provide you with important notifications, proof of ownership, and warranty service. Registration is quick and easy.
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Premier Dead Sea Cosmetics Laboratories Ltd. (“Premier”) congratulates you on the purchase of the new product you purchased, and thank you for choosing us. We are happy to give you a warranty for the new product, in accordance with the warranty conditions detailed below.
For proper use of the product and its proper functioning, you must act in accordance with the guidelines and instructions for use as stated in this warranty and the accompanying documents supplied with the product purchased.
- The warranty period
1.1. We warrant that the product is manufactured without defects in materials and workmanship under normal consumer use for three years from the date of your original purchase.
1.2. We are so confident in the durability and quality of our products, that’s why the limited warranty period for Premier’s NUNA SKIN device is 3 years from the date of purchase, except for the following:
- For the NUNA Pro device – the limited warranty period is 10 years.
- For the NUNA Max device from Premier, the limited warranty period is unlimited (20 years).
1.3. The warranty must be activated by registering the NUNA device you purchased within 10 days from the date of purchase using our quick and easy online registration. Registering your Nuna product links the device you purchased and allows you to receive important notifications, proof of ownership and warranty service.
1.4. NUNA’s limited warranty applies only to products and devices purchased at a Premier store or purchased at one of the following Premier websites nunaskin.com, premier-deadsea.com and at authorized retailers only.
1.5. It is clarified that Premier does not grant any warranty of any kind for products and devices purchased in any other form or manner.
1.6. Any replacement or repair of a product under warranty does not renew or extend the original warranty period it had.
- Service provision
2.1. If, nevertheless, a malfunction is discovered that was caused during normal use with your NUNA device, Premier will replace the device with a new identical or similar device to the device you purchased.
2.2. The foregoing does not make any promise, representation or warranty that any replacement product will be identical, new or offer the same functions as the product returned to Premier. Technological progress and the availability of the product may result in receiving an alternative product, which is not necessarily new, with a lower or higher selling price than the original product purchased. In all cases, the product comparison will be determined by Premier at its sole discretion.
2.3. The customer must deliver the product to Premiers assigned laboratory, the device must be untampered with, complete, and contain all the defective parts. A product that is disassembled, incomplete, opened or missing any parts will not be accepted, and no warranty will apply to it.
2.4. way of Treatment
If you have a problem with your device, you must contact us through customer service by phone or email to obtain a customer number in order to send the defective product. A check in the amount of USD 129 (one hundred and twenty USD) must be attached for handling and shipping fees. Any product that is returned to Premier and for which we will provide a replacement product or a refund, will become the exclusive property of Premier and will not be returned to the customer.
- Exclusion of liability
3.1. This limited warranty applies only to products that have not been opened and/or products that have not undergone damage or deterioration resulting from malice or negligence on the part of the customer, including bumping, falling, hitting, misuse, neglect, damage and/or other external causes over which Premier has no control, and/or unauthorized use of the product, changes to the product or repair of the product without the consent and approval of Premier and/or not in accordance with the instructions for using the product, and/or commercial use not in accordance with the purpose or instructions for using the product.
3.2. This limited warranty is not transferable to any other purchaser or recipient of the product.
3.3. This limited warranty applies to any replacement product for the remainder of the original warranty period or for 90 days from delivery to you, whichever is longer.
4.1. Any extension and/or change to the terms of this warranty that are not given by the company in writing, will not be valid.
4.2. The laws of the State of Israel will apply to the provisions of this warranty.
4.3. In any case, Premier’s warranty according to this warranty is limited solely to the replacement or repair of the device and/or refund, in accordance with the instructions of this warranty, and the company will not be responsible for any damage and/or loss caused to the consumer and/or any third party, in any case another, for the product or its accessories, unless the law states that it is a warranty that cannot be conditioned.
4.5. Contact: Premier Dead Sea Cosmetics Laboratories Ltd, Hashaked street no.21, Israel.